Coronavirus Update
Information for our Clients

During these unsettling times, we want to reinforce our commitment to clients. While most all ESIS colleagues are now working from home, rest assured we remain available to provide the same level of service you have come to expect.

ESIS and Chubb are closely monitoring the spread of the COVID-19 coronavirus and continually reviewing guidance issued by government health authorities, including the Centers for Disease Control, the World Health Organization and local health authorities. We seek to minimize any disruption to our clients and brokers, while ensuring the safety of our employees.

Reporting Claims

Clients can continue to report claims through available digital channels and over the phone. We have dedicated claims representatives available 24/7. You can view claim reporting options here.

ESIS is prepared and staffed to handle incoming calls and customer inquiries. Adjusters are continuing to provide timely customer response.  We are monitoring new developments so that we can quickly adapt and continue to provide the best possible service experience. As always, thanks for the trust you place in ESIS.

ESIS Leadership Team