Keith M. Higdon serves as President of ESIS, Inc., and assumes overall management responsibility for our business. He is based in Chicago, Illinois.
Keith’s career in the insurance industry spans more than two decades and includes 19 years in leadership roles with third-party administrators. He has held a variety of positions in information technology and client services, developing and delivering differentiated products and services to clients. Keith’s ability to leverage the power of both data analytics and strong relationships means ESIS’ clients benefit from the company’s industry-leading claim and risk management services, state-of-the-art technology, and sophisticated analyses. Before taking his current role, Keith spent three years as ESIS’ SVP, Partnership Services, managing all client relationships, new client implementations, ESIS Achievement Academy®, and industry practices. Prior to joining ESIS, Keith spent two years with ACE Group Claims, developing the ACE 4DTM approach to utilizing predictive modeling and text mining in the claims management process. Keith’s previous TPA experience culminated in the management of four departments focusing on client reporting, predictive modeling, client-facing system enhancement and support, loss control consulting, and OSHA administration.
Keith holds two Bachelor of Science degrees in the social sciences from Northern Illinois University and a Master’s degree in information technology and management from Illinois Institute of Technology. Keith supports industry development through participation in regional and national conferences, and has published work on key topics including integrated disability management, the data lifecycle, and predictive modeling. He is also a volunteer mentor and guest speaker for Arizona State University’s W.P. Carey School of Business.